![Andersen 37-5/8 in. x 52-7/8 in. 400 Series White Clad Wood Tilt-Wash Double-Hung Window with Low-E Glass, White Int and Hardware 9142359 - The Home Depot Andersen 37-5/8 in. x 52-7/8 in. 400 Series White Clad Wood Tilt-Wash Double-Hung Window with Low-E Glass, White Int and Hardware 9142359 - The Home Depot](https://images.thdstatic.com/productImages/eaa47952-1a9f-4074-9cfd-799a0a374f93/svn/andersen-double-hung-windows-9142359-4f_600.jpg)
Andersen 37-5/8 in. x 52-7/8 in. 400 Series White Clad Wood Tilt-Wash Double-Hung Window with Low-E Glass, White Int and Hardware 9142359 - The Home Depot
![Andersen Replacement Sash Balancer 837 - 1626037 Andersen Perma-Shield Narroline Double-Hung Balancers Andersen Replacement Sash Balancer 837 - 1626037 Andersen Perma-Shield Narroline Double-Hung Balancers](https://parts-andersenwindows.cdn.altacart.net/catImages/ML/balancer-psnl_ML.jpg)
Andersen Replacement Sash Balancer 837 - 1626037 Andersen Perma-Shield Narroline Double-Hung Balancers
![Top portion of double-hung window has no support and won't stay up. Is this a simple fix? Assuming the cord may have snapped? I think they are either Pella or Anderson windows. Top portion of double-hung window has no support and won't stay up. Is this a simple fix? Assuming the cord may have snapped? I think they are either Pella or Anderson windows.](https://preview.redd.it/top-portion-of-double-hung-window-has-no-support-and-wont-v0-7es7xsevu5gb1.jpg?width=640&crop=smart&auto=webp&s=a055f94b7636737c8711ffde795988146cbce09b)